Last updated: 10 July 2026

Terms & Conditions

This document has not yet been reviewed by a lawyer. It's a good-faith working draft covering the situations that matter most for how Tapminta actually operates today — not a substitute for legal advice.

1. Acceptance

By creating an account or using Tapminta's dashboard or tap-tracking service (the "Service"), you agree to these terms on behalf of yourself and the organisation you represent ("you", "Client"). Tapminta accounts are created by invitation only — there is no public sign-up.

2. What the Service is

Tapminta lets you assign destination URLs to physical NFC/QR cards, redirect anyone who taps or scans a card to that destination, and see de-identified analytics on how those cards are performing — tap counts, approximate location, device breakdown, and similar.

3. Your account

You're responsible for keeping your login credentials secure and for all activity under your account. Tell us immediately if you believe your account has been compromised.

4. If you resell, white-label, or report this data to your own clients or customers

Many Clients use Tapminta's data to produce their own reports, dashboards, screenshots, or a white-labelled service for their own clients or customers, under their own branding. This is entirely permitted — but the relationship between you and your own client or customer is yours alone. Tapminta is not a party to any agreement, quote, service commitment, or representation you make to your own clients or customers, and provides them no service, warranty, or support of any kind. You are solely responsible for that relationship, including for the accuracy of anything you represent to them about the data.

This doesn't change Tapminta's own responsibility for the underlying data and infrastructure — see our Privacy Policy, section 7, for how that's handled.

5. Acceptable use

You agree not to use the Service to: break the law; attempt to identify, track, or re-identify an anonymous person who tapped or scanned a card; interfere with or overload the Service; or attempt to access another organisation's data without authorisation. (This doesn't include Tapminta's own tap-deduplication cookie, described in the Privacy Policy section 2.3 — an anonymous per-device counter used only to avoid inflating a card's engagement numbers, not a re-identification mechanism.)

6. Cards, ordering, and delivery

Physical card pricing, platform fees, and any volume/tier arrangement are as set out in your quote, order confirmation, or account agreement, and may change with notice as described there. Once physical cards are dispatched to a courier or postal service, risk of loss or damage in transit is not Tapminta's responsibility, though we'll reasonably assist in resolving delivery issues.

7. Fees and payment

Fees are billed as set out in your order confirmation or account agreement. Card volume is the basis for platform tier pricing; tap volume is never a basis for restricting the Service — cards are physical and in the field, so redirects always continue to work even if usage is high relative to your plan; we'll simply be in touch about upgrading.

8. Intellectual property

Tapminta owns the platform, software, and branding. You own the content and destination URLs you configure, and the data your cards generate. Using the Service doesn't transfer ownership of our platform to you, and using it doesn't give us ownership of your business data.

9. Data and privacy

How data is collected, used, and handled is described in our Privacy Policy, which forms part of these terms.

10. Service availability

We aim to keep the Service reliably available but don't guarantee uninterrupted operation. We'll give reasonable notice of planned maintenance where practical.

11. Limitation of liability

To the extent permitted by law, Tapminta's total liability for any claim arising from the Service is limited to the fees you paid us in the 3 months before the claim arose. We're not liable for indirect, incidental, or consequential loss — including loss of profits, data, or business opportunity — even if we were advised such loss was possible. Nothing here limits liability that cannot lawfully be limited.

12. Indemnity

You agree to cover Tapminta for any claim arising from your misuse of the Service, your breach of these terms, or your relationship with your own clients or customers (see section 4).

13. Termination

Either party may terminate if the other materially breaches these terms and doesn't fix it within a reasonable time after being asked to. On termination, your right to use the Service ends; card redirects already in the field may be disabled at our discretion depending on the reason for termination.

14. Governing law

These terms are governed by the laws of South Africa.

15. Changes to these terms

We'll update the date at the top when these terms change, and let active Clients know of material changes directly.

16. Contact

Questions about these terms: support@tapminta.com.